Shipping policy
Shipping & Delivery Policy
Thank you for visiting and shopping at [QRA ARCHIVE ]. Below are the terms and conditions that constitute our Shipping Policy.
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1. DIGITAL PRODUCTS (Instant Download)
• Delivery Method: Instant Digital Download via Email.
• Shipping Fee: Completely FREE (No physical item will be shipped).
• Delivery Time: Immediately after your payment is confirmed, you will receive an order confirmation email containing a direct download link for your digital files.
• Issue with Download: If you do not receive the download link within 10–15 minutes of purchase, please check your Spam/Junk folder or reach out to us at [Your Support Email].
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2. PHYSICAL PRODUCTS (Canvas Prints & Physical Wall Art)
All our physical art prints and canvases are custom-made on demand in partnership with our production partner, Printful.
A. Fulfillment / Processing Time:
• Every print is custom-made specifically for you once the order is placed.
• Production and quality check usually take 2 to 5 business days before your order is dispatched.
B. Estimated Shipping & Delivery Times:
Once your item has been printed, packed, and shipped:
• Domestic / Regional: 3 – 7 business days
• International: 7 – 15 business days (depending on destination)
Total Estimated Time = Processing Time (2–5 days) + Shipping Time.
C. Shipping Rates & Calculation:
• Shipping charges for your order will be calculated and displayed at checkout based on your delivery address and order weight.
D. Tracking Your Order:
• As soon as your physical order is handed over to the courier, you will receive a Shipping Confirmation email containing your tracking number and a link to monitor delivery progress.
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3. CUSTOMS, DUTIES, AND TAXES (International Orders)
• [Store Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, duties, VAT, or local taxes) are the sole responsibility of the customer.
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4. DAMAGES OR ISSUES IN TRANSIT
• We take great pride in our packaging, but if your canvas arrives damaged or defective, please contact us within 7 days of delivery at [Your Support Email] with photos of the damaged product and packaging. We will gladly arrange a free reprint or resolution.
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5. CONTACT US
If you have any questions about this Shipping Policy, please contact us at:
• Email: [Your Support Email]
• Store Name: QRA ARCHIVE